METRO MANILA

• Paid Orders (Php 50)* – Delivery within 3 days, cut off is 5PM Monday to Friday
• Cash On Delivery (Php 150) – Delivery within 3 days, cut off is 5PM Monday to Friday
• COD order will only be processed once our fulfillment team receives confirmation. We will reach out to you via SMS, please make sure you have listed the correct number.
• No COD Confimation - No Ship Out

Same Day Store Pick Up in Mandaluyong

• Mondays to Fridays from 2pm-4pm
• Customer books own courier for same day pick ups

PROVINCES OUTSIDE METRO MANILA

• Paid Orders (Php 150)* – Delivery within 3 to 10 days to major cities (every Saturday for Rizal); within 14 days to islands (Batanes, Coron, Puerto Princesa, Marinduque, Masbate, Mindoro, Catanduanes)
• Php 250 - within 5-10 days

PAYMENT

What payment options do you accept?

• Credit Card (Visa, Mastercard)
• Maya
• QR PH Scan to Pay
• Online Bank
• Bank Deposit (BDO, China Banking Corporation)

Do you accept payments by installments?
Yes! We accept installments through BillEase

Please reach out to us at +63917 885 3901

To be eligible for a return and/or exchange, item must be unused and in the same condition that you received it and in its original packaging. Return & exchange only valid for 7 days. 

Items will only be replaced if they are damaged, defective or wrong item sent. To assist you in the exchange, please send us a message via the website chat, or email us at hairmattersph@gmail.com